Mark Ward | IT Operations (Security)

Mark Ward Looking for Opportunities: Contractor / Perm

I am an IT professional with over 20 years demonstrable experience in the private sector across multiple platforms such as Windows and Red Hat Linux.

I deliver technical projects through the software development lifecycle and achieve strategic operational goals with a view to IT security best practices by leading daily operational automated processes to assist the business transform data into insights.

Mark Ward Skills

• IT Operations
• IT Support
• Software Developing
• Automation
• Scripting
• Information Security
• Encryption (symmetric / asymmetric)
• Disaster Recovery
• Backup and Recovery

Mark Ward Accomplishments

• Applied DLP security policies and standards using Active Directory Group Policy methods to mitigate security breaches and safeguard data.
• Led a 12-month GDPR-readiness program and introduced new data management processes to ensure compliance and rolled these out to all departments across the business.
• Recovered from “real life” disaster scenario (electrical fault) at main site and “failed over” with only 90 minutes loss of service and no data loss.
• Devised business plan and liaising with senior management team and functional leaders which covered all key processes maintaining reliability on a 24/7 basis.
• Set up resilient business incident processes which meant issues could be identified and escalated for resolution 24/7 within 90 minutes.
• Achieved daily operational service level agreements (99.99% reliability) to meet industry compliant standards.

Mark Ward Contact Details

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